Review of recent stay at Castaway Cape
The home itself was excellent. We thoroughly enjoyed our time there. I was disappointed with a few things - not enough paper products, specifically toilet paper and kleenex. We also needed to buy bath soap (the hotel sized bars weren't going to suffice for a 9 day stay). It also would have been nice to have a lighter blanket for the master bedroom. The comforter was perfect for January in Minnesota, but with directions not to exceed the AC limitations, it was way too heavy. The use of a second heavier King sized sheet found in the closet was a work around and we we glad to have found that.
Thank you for your feedback, and we’re very glad to hear that you thoroughly enjoyed the home overall.
Regarding the items you mentioned, as outlined in our welcome email, we provide starter supplies of essentials such as toilet paper, paper products, and toiletries to help guests settle in comfortably upon arrival. For longer stays, it is standard practice for guests to purchase any additional supplies needed for the remainder of their visit.
We do appreciate your note about the bedding as well, and we’re glad you were able to find a suitable alternative during your stay.
Thank you again for your feedback—it is always helpful as we continue to refine the guest experience.
We’d be happy to host you again on your next visit to Southwest Florida. Warm Regards, Vesteva Vacation Rentals.
Thank you for your feedback, and we’re very glad to hear that you thoroughly enjoyed the home overall.
Regarding the items you mentioned, as outlined in our welcome email, we provide starter supplies of essentials such as toilet paper, paper products, and toiletries to help guests settle in comfortably upon arrival. For longer stays, it is standard practice for guests to purchase any additional supplies needed for the remainder of their visit.
We do appreciate your note about the bedding as well, and we’re glad you were able to find a suitable alternative during your stay.
Thank you again for your feedback—it is always helpful as we continue to refine the guest experience.
We’d be happy to host you again on your next visit to Southwest Florida. Warm Regards, Vesteva Vacation Rentals.